Frequently asked questions
1. What is hydroponics?
Answer: Hydroponics is a method of growing plants without soil by using nutrient-rich water solutions. It allows plants to grow faster and healthier, often in less space, and with more control over their environment.
2. How does hydroponic farming work?
Answer: Plants are grown in a water-based system where their roots are suspended in a nutrient-rich solution, ensuring they get all the essential nutrients, water, and oxygen required for growth.
3. What are the advantages of hydroponic farming?
Answer:
Faster plant growth and higher yields
Uses up to 90% less water compared to soil farming
Requires less space, making it ideal for urban settings
Reduced risk of pests and diseases
Year-round growing potential, regardless of weather
4. What kind of crops can be grown hydroponically?
Answer: Many crops thrive in hydroponic systems, including leafy greens (like lettuce, spinach, and kale), herbs (such as basil, mint, and cilantro), tomatoes, cucumbers, strawberries, and peppers. Some systems can even support larger plants like fruiting trees.
5. Is hydroponic produce organic?
Answer: While hydroponic produce is often pesticide-free and grown in a controlled environment, organic certification varies by country. It’s important to check local regulations if you're interested in labeling your produce as organic.
6. How much water is saved with hydroponics compared to traditional farming?
Answer: Hydroponic systems can use up to 90% less water than traditional soil-based farming. The water used in hydroponics is recirculated, reducing waste and increasing efficiency.
7. Is hydroponic produce healthier than conventionally grown produce?
Answer: Hydroponic produce is often fresher and richer in nutrients due to its fast-growing nature and controlled environment. However, its nutritional content can vary based on the system and nutrient solutions used.
8. Is hydroponic farming environmentally friendly?
Answer: Hydroponics is considered eco-friendly because it uses less water, eliminates the need for pesticides, reduces the carbon footprint from transportation (if grown locally), and often requires less energy than traditional farming.
9. What are the startup costs of a hydroponic system?
Answer: The costs vary depending on the scale and type of system. Small home setups can range from a few hundred dollars, while commercial systems can cost thousands. However, the savings in water, space, and increased yields can offset the initial investment over time.
10. Do hydroponic plants taste different from soil-grown plants?
Answer: Most people find that hydroponic plants taste as good or better than soil-grown plants. Since the growing conditions can be precisely controlled, the plants often have more consistent flavor and texture.
11. What kind of maintenance is required for a hydroponic system?
Answer: Regular maintenance includes monitoring and adjusting the nutrient solution, ensuring proper pH levels, cleaning the system, checking for pests, and maintaining proper lighting and temperature conditions.
12. How long does it take for hydroponic plants to grow?
Answer: Hydroponic plants generally grow faster than soil-based plants. For example, lettuce can take 4-6 weeks to mature in hydroponics, whereas it might take 8-12 weeks in soil.
13. Do hydroponic systems require a lot of electricity?
Answer: The electricity consumption depends on the system and the lighting. LED grow lights are energy-efficient and commonly used in hydroponics to minimize electricity usage. The recirculation of water in the system also requires power, but it’s generally minimal.
14. Can hydroponics be done indoors?
Answer: Yes, hydroponics can be set up indoors using artificial lighting such as LEDs to provide the necessary light for plant growth. This makes it perfect for urban environments or places with limited outdoor space.
15. How can I start my own hydroponic system at home?
Answer: To start, you’ll need a few basic components: a hydroponic system (such as Deep Water Culture or Nutrient Film Technique), a water pump, an air pump, grow lights, nutrient solutions, and seeds. Many companies also sell pre-made kits for beginners.
16. Do hydroponic plants require special nutrients?
Answer: Yes, hydroponic plants need a special nutrient solution since they don’t get nutrients from the soil. These solutions contain the necessary minerals and elements required for healthy plant growth.
Terms and Conditions
Welcome to Fresh Green Farm. This website is fully owned and operated by Fresh Green Farm. Fresh Green Farm offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These Terms & Conditions govern the contents and use of the website www.freshgreenfarm.co (the “Site) and set out the terms and conditions on which we supply the products available on the Site.
You engage in our "Service" by visiting our site and/or making a purchase from us, and you do so in compliance with the terms and conditions set forth below ("Terms & Conditions," "Terms"). All users of the Site, including without limitation browsers, vendors, customers, merchants, and/or content contributors, are subject to these Terms & Conditions.
Before using the Site, please carefully read these Terms & Conditions. By accessing or using the Site, you represent that you have read, comprehended, and agree to be bound by these Terms & Rules, as well as any other terms, conditions, and/or policies that are referenced herein or that are accessible via a hyperlink. These Terms & Conditions are subject to change at any time, with or without notice. Changes take effect when they are published on the website. Please frequently review our Terms & Conditions of Use.
Online store terms
By accepting these terms and conditions, you warrant that you are at least the legal age of majority in the state or province in which you reside and that you have granted us permission to permit any minor dependents of yours to use this site. You may not use our products for any unlawful or unauthorised purposes, nor may you violate any local laws by using the Service (including but not limited to copyright laws.)
You must not distribute any worms, viruses, or other disruptive code.
Your Services will be immediately terminated if any of the Terms are broken or violated.
General conditions
Anytime, for any reason, we have the right to deny service to anyone.
You acknowledge that your content (except credit card data) may be transmitted over a variety of networks and entail (a) transmissions; and (b) modifications to comply and adapt to the technological requirements of connecting networks or devices. Whenever credit card data is transferred over networks, it is always encrypted.
Without our prior written consent, you undertake not to copy, replicate, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is given.
The headings used in this agreement are simply there for your convenience and have no bearing on these Terms in any way.
Accuracy, completeness, & timelessness of Information
Inaccurate, incomplete, or out-of-date information on this website is not our responsibility.
The content on this website is provided for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, complete, or up-to-date sources of data.
Your use of the information on this website is at your own risk.
There may be historical data on this website.
Information that is historical is unavoidably out of date and is only offered for your reference.
Although we reserve the right to change the information on this site at any time, we are under no obligation to do so.
You acknowledge that it is your duty to keep an eye on changes.
Modification to the service and prices
Without prior notice, our product prices can vary. We retain the right to change or stop providing the Service (or any feature or material within) at any time and without prior notice.
Any time the Service is altered, its pricing is changed, it is suspended, or it is discontinued, we won't be responsible to you or any third parties.
Product or Service (if applicable)
We reserve the right, but are under no obligation, to restrict the sales of our goods or services to any one individual, community, or legal system. On an individual basis, we may use this right. Any quantity restrictions on the goods or services we provide are subject to our discretion. At any moment, without prior warning, and at our sole discretion, we may change any and all product descriptions or prices. Any product may be withdrawn at any time; we reserve the right to do so. Where prohibited, this website's offers are void for all products and services.
We can not guarantee that the information, goods, or services you purchase or acquire will match your expectations or that there will be no mistakes.
Accuracy of Billing & Account information
Any order you place with us may be rejected by us at our discretion. We have the right to restrict or discontinue sales to one individual, one household, or one order at our sole discretion. These limitations may apply to orders made using the same credit card, the same billing address, the same shipping address, or orders made by or under the same customer account. If your order is modified or canceled, we may attempt to reach you by phone, email, and/or the billing address/phone number you provided when placing the transaction. Orders that appear to have been placed by dealers, resellers, or distributors, in our sole discretion, may be restricted or prohibited.
For any purchases made at our store, you agree to provide current, complete, and accurate account and purchase information. In order for us to complete your transactions and get in touch with you as necessary, you agree to immediately update your account and other information, including your email address, credit card numbers, and expiration dates.
Delivery of Products & Services
The delivery times listed at the time of ordering are simply estimates and subject to change. Only the address you specify in the "Delivery Address" area before completing your purchase in the shopping basket will receive the goods. If we are unable to deliver to your location, we retain the right to let you know early and to cancel your Order.
There are two delivery window options: one hour and two hours. Only a certain number of slots are available for each delivery period. We cannot promise that you will be able to select the delivery window of your choice. The website or other direct communications shall make note of any delivery window inaccessibility. Upon placing your order, you and the delivery schedule will come to an agreement.
To make sure that the Goods and Services are delivered in the timeframe chosen on the website or app, Fresh Green Farm may use Independent Contractor. We will make every effort to complete the delivery within the window of time chosen on the website. During inclement weather or periods of precipitation, deliveries might not be possible. In the event of a delivery delay, postponement, or cancellation, neither Fresh Green Farm, the Independent Contractor, nor the Participating Retailer shall be held responsible for any losses, liabilities, costs, damages, charges, or expenses. Please get in touch with our customer service department, as directed by the website, if the Goods are not delivered within the chosen timeframe (barring weather conditions) or if you have any other questions about delivery. Upon accepting delivery of the goods, you will become the owner of all risk in the goods.
When our riders reach the delivery place you've chosen, they won't stay more than ten (10) minutes. The Order will be deemed a "failed delivery," and the rider will return to the Premises with everything if you are unable to pick up your Goods and/or refuse, postpone, or ignore our messages regarding Goods collection within this time frame. If you refuse to take possession of the goods when they are delivered to you, or if we are unable to deliver during the chosen delivery period due to your failure to make sufficient and/or suitable arrangements, then the goods will be deemed delivered to you, and the risk and liability associated with them will transfer to you. You are liable for paying any storage, insurance, or other costs or expenses that we incur as a result of our inability to deliver, and you agree to fully compensate us for those costs. We always reserve the right to cancel your Order in such circumstances and/or request that your items be returned to the store.
We shall leave a notice of attempted delivery if nobody is available to accept the products at the agreed-upon time and location that the Customer has indicated. In this case, the Customer must get in touch with customer services to reschedule delivery. Fresh Green Farm is allowed to charge for the service if the customer requests redelivery.
Any loss, damage, cost, or expense incurred to such goods or premises shall not be the responsibility of either us or our rider.
your failure to provide adequate access or arrangements for delivery;
at your request to complete the delivery procedure due to your absence whereby leaving the Goods at your doorsteps, lobby, guardhouse or designated recipient;
your request to deliver the Goods to the Delivery Address.
The delivery address you entered on our website will get your Goods. The option to deliver your Order exclusively to the main entrance of your delivery address is one that we always reserve (such as the lobby of your apartment or condominium). You may ask our rider to carry your goods to a specific floor at your delivery location, into your kitchen, or into your living area with our express agreement, but you do so at your own risk.
Third-party links
Materials from third parties may be included in some content, goods, and services made available through our site.
You might be taken to third-party websites through links on our website that are not connected to us. We disclaim all liability and responsibility for any errors or omissions in the content or accuracy of any third-party materials or websites, as well as for any other third-party materials, goods, or services.
Any loss or damages resulting from the acquisition or use of products, services, resources, content, or any other transactions made in conjunction with any third-party websites are not our responsibility. Before you enter into any transaction, please carefully research the third party's rules and practises to ensure that you are familiar with them. Any issues, claims, worries, or inquiries regarding items from third parties should be addressed to the third party.
User comments, feedback and other submissions
You agree that if you send us unsolicited creative ideas, suggestions, plans, or other materials (collectively, "comments"), whether online, by email, by postal mail, or otherwise, whether at our request (for example contest entries), or without our request, we may use, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We don't have any obligations and never will.
to maintain any comments in confidence;
to pay compensation for any comments; or
to respond to any comments.
The content that we determine in our sole discretion to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service, may be monitored, edited, or removed, but we are under no obligation to do so.
Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, inaccuracies and omission
On rare occasions, the material on our website or in the Service may have clerical or other errors, inaccuracies, or omissions that may pertain to product descriptions, costs, special offers, promotions, transit times, and availability. Without prior notice, we retain the right to change or update information, cancel orders, and/or correct any mistakes, inaccuracies, or omissions in any part of the Service or on any connected website (including after you have submitted your order).
Except as required by law, we make no commitment to update, modify, or clarify any information in the Service or on any associated website, including without limitation pricing information. It should not be assumed that all of the information in the Service or on any connected website has been updated or amended because there is no explicit update or refresh date applied.
Prohibited rules
In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content:
for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;
to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, or scrape;
for any obscene or immoral purpose; or
to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Disclaimer of warranties; limitation of liability
Your use of our service will not be uninterrupted, timely, secure, or error-free, and we do not promise, represent, or warrant that it will be.
We do not guarantee the accuracy or dependability of any outcomes that may be attained through the use of the service.
You acknowledge that we reserve the right to discontinue the service at any time and without prior notice, either permanently or temporarily.
You explicitly acknowledge that the service is used at your own risk, whether you can use it or not. Except where expressly stated by us, the service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, free from any express or implied representation, warranty, or condition of any kind, including without limitation any implied warranty or condition of title, non-infringement, merchantability, or fitness for a particular purpose.
In no case shall Fresh Green Farm, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
Any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, shall never be made by Fresh Green Farm, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors.
Severability
The unenforceable portion of any provision of these Terms & Conditions shall be deemed to be severed from these, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law. If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
You can cancel your membership at any time before the date of your subsequent invoice by visiting your account page and choosing "Cancel Subscription" or by sending a cancellation request through email to support at least 48 hours beforehand.
We may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up until and including the date of termination. Additionally, we may do so by denying you access to our Services if, in our sole discretion, you fail to comply with any term or provision of these Terms & Conditions or we suspect that you have failed to do so (or any part thereof).
Entire Agreement
Any right or provision of these Terms of Service that we do not execute or enforce in accordance with them does not constitute a waiver of those rights or provisions.
All prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us are superseded by these Terms and any policies or operating rules posted by us on this website or with respect to The Service, which govern your use of the Service (including, but not limited to, any prior versions of the Terms).
Any discrepancies in how these Terms of Service should be read should not be used against the party who drafted them.
Changes to Terms of Service
On this page, you can review the most recent version of the Terms of Service. By publishing updates and changes to our website, we retain the right to amend, modify, or replace any portion of these Terms of Service at any time. It is your duty to often check our website for updates. Any modifications to these Terms of Service that are posted after you first use our website or use the Service indicate your acceptance of those modifications.
Contact information
Questions about the Terms should be sent to us at support@freshgreenfarm.co
Privacy Policy
Introduction
We are dedicated to protecting the confidentiality of your information. We clarify how we will handle your personal information in this policy.
By using this website, you consent to the processing of your data in accordance with the terms of this policy.
Fresh Green Farm retains the right to revise the Privacy Policy when it deems necessary. You acknowledge that it is your duty to keep an eye on these site modifications.
Collecting personal information
We may gather, keep, and use the following categories of personal data:
details about your online activities and profile information
Information about your computer, visits to, and use of this website, including your IP address, location, operating system, type and version of browser, length of visit, number of page views, and website navigation paths;
information you disclose to us upon registering in our website, such as your email address;
details that you provide when filling out your profile on our website;
Information that you give us in order to sign up for our email alerts and/or newsletters, such as your name and email address
Information that you provide us when using our website's services, or that is acquired during use of those services (including when and how often you use each service, as well as your usage patterns)
information about any purchases you make of our products, services, or other offerings, as well as any other transactions you enter into on our website (including your name, address, phone number, email address, and payment information);
Your user name, profile images, and the posts that you submit to our website for publishing on the internet
the information included in, relating to, or originating from any communication you make to us or send over our website, including the communication's content and any accompanying metadata
the information included in, relating to, or originating from any communication you write to us or send over our website, including the communication's content and any accompanying metadata
Information made available via our social sharing tools, other built-in technologies (such the Facebook "Like" button),
And any other personal information that you choose to send to us
You must seek the other person's agreement to the disclosure and processing of their personal information in accordance with this policy before disclosing their information to us.
Using Personal Information
The use of any personal information you provide to us via our website will be in accordance with this policy and any applicable website pages.
We may use your personal information to:
Administer our website and business;
Personalize our website for you;
Enable your use of the services available on our website;
Send you the products you ordered on our website;
Supply to your services purchased through our website;
Send you bills, statements, and payment reminders, and collect your payments;
Send you non-marketing commercial communications;
Send you email notifications that you have specifically requested;
Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
Send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
provide statistics data on our users to third parties (those parties won't be able to use that data to specifically identify any user);
Deal with enquiries and complaints made by or about you relating to our website;
Keep our website secure and prevent fraud; Respond to your comments and questions and provide customer service; Carry out any other purpose for which the information was collected.
We will publish and use any personal information you submit for publishing on our website in line with the license you allow us.
Your privacy settings can be modified using the website's privacy controls, which can be used to limit the publication of your information on our website.
Your personal information won't be given to any third party for their or another party's direct marketing without your express permission.
Disclosing Personal Information
Insofar as it is reasonably necessary for the reasons outlined in this policy, we may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors.
Insofar as it is deemed reasonably required for the reasons outlined in this policy, we may release your personal information to any member of our group of companies, which includes all of our subsidiaries as well as our ultimate holding company and all of its affiliates.
We may disclose your personal information:
To the extent that we are required to do so by law;
In connection with any ongoing or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
International Data Transfer
To enable us to use the information in line with this policy, it may be stored, processed, and transferred between any of the countries in which we operate.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force.
Personal information that you publish on our website or submit for publication on our website may be available, via the Internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described in this Section.
Retaining Personal Information
In order to help us comply with our legal requirements for the retention and removal of personal information, this Section outlines our data retention policies and procedures.
We will not retain personal information for longer than is required for any purpose or purposes for which it is processed.
Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
To the extent that we are required to do so by law;
If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
Security of Personal Information
In order to prevent the loss, abuse, or alteration of your personal information, we shall take reasonable technical and organizational safeguards.
All of the private data you give us will be kept on our secure (firewall- and password-protected) servers.
Through the use of encryption technology, all electronic financial transactions made through our website will be secure.
You agree that data transferred over the internet cannot be guaranteed to be safe because data transmission over the internet is inherently vulnerable.
You are accountable for maintaining the confidentiality of the password you use to access our website; we will never ask you for your password.
Amendments
We may occasionally publish an updated version of this policy on our website.
To make sure you are pleased with any modifications to this policy, you should occasionally review this page.
We may notify you of changes to this policy by email or through the private messaging system on our website.
Your rights
Anytime you want, you can inform us not to use your personal data for marketing. We may withhold personal information that you request to the extent permitted by law.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third-Party Websites
Our website includes hyperlinks to, and details of, third-party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Updating information
If there are any changes that need to be made to the personal information, kindly let us know.
Cookie
Our website uses cookies.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use both session and persistent cookies on our website.
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
Deleting cookies will have a negative impact on the usability of many websites, including ours.
Our details
This website is owned by Fresh Green Farm
We are registered in Malaysia under registration number (), and our registered office is at
You can contact us by writing to the business address given above or by sending an email to support@freshgreenfarm.co
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Empowering you to cultivate your own food.
Contact Us
Subscribe for more information
support@freshgreenfarm.co
+60 16-670 2176
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